Jason Windows Warranty

Jason Windows Warranty

Jason Windows offers a 10-year structural warranty on all our windows, doors and security screens.

Moving parts such as door handles, hinges, rollers are covered by a warranty of 2 years.

The powder coat finishes on all Jason Windows products are supplied by market leaders, Interpon® Powder Coatings and Dulux® Powder Coatings.

Warranty coverage range will depend on the choice of colour specified. Powder coating warranty information is available from the following websites:

Interpon Powder Coatings

The Jason Windows warranty is include in our Maintance Guide. 


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    • Why is Corrosion not Covered Under Warranty?

      Corrosion is not covered under warranty because it is caused by the environment and therefore it is not something that the manufacturer nor the builder can be held accountable for. Jason Windows does offer a treatment service for corrosion, but this ...

    • Why is Glass not Covered Under Warranty?

      Glass is only covered under warranty when there is a product or installation fault, but other than that glass is not covered. The reason for this is because once installed, the glass is exposed to many different environmental elements or potential ...

    • Will Drilling into my Frames Void the Warranty?

      Yes, drilling into your frames will void all warranty on the product. This is because it has the potential to damage the drainage system, causing leaks in the product. You can learn about your the Jason Windows Drainage System Here.

    • Do Jason Windows fit Pet Doors into Security Screen Products?

      Pet doors may increase risk of theft or damage by an intruder or unwanted animal. The product is not to be fitted on any doors leading to an un-fenced swimming pool, so please let us know if this is the case. Screen doors with petdoor's are not ...

    • Can Jason Windows colour match my new frames to my existing frames?

      We’ll try our best! It depends on the frame colour of your existing frames and whether the colour is still available. We have a large range of standard and non-standard colours to choose from, so even if it’s impossible to get the exact match then ...