Out of Alignment Rollers
If your sliding or stacking door has become out of alignment over time, the locking rods that run up and down the front of the door stile (piece of aluminium that the handle is screwed onto) drops down, putting pressure on your door handle snibs which can cause them to break.
If your door is not level you may need to adjust your rollers. You can adjust the screw clockwise to raise the roller or anticlockwise to lower the roller:
- Clockwise adjustment is usually required, as the rollers have more than likely dropped
- Adjust the roller and gently manoeuvre the snibs until they feel like they are moving smoothly
- Replace the roller wheel if it looks damaged and does not roll correctly
New rollers can be purchased from the Jason Spare Spares Shop:
ROL32 Boltlock Sliding Door Roller
Front roller to suite the Jason Residential Sliding Door, installed from 2000 onwards with a Boltlock Handle.
ROL31 Sliding Door Roller
Back roller to suit the Jason Residential Sliding Door installed before 2000 with a Mortice Handle
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