Why do Leaks Take Some Time to Fix?

Why do Leaks Take Some Time to Fix?

Leak repairs are an issue that commonly requires multiple visits to complete.

An initial assessment will need to take place to determine the cause of the leak and a repair method will need to be decided based on our findings.

We also need to complete the repairs on a dry day, as the sealing required will not work on a wet product. We understand that this process can be frustrating as leaks are more likely to occur during winter, but we will still try to get your product fixed as quickly as possible.

If you are concerned about a suspected leaky window or door, use our Leaking Window or Door Tool to help diagnose the issue. 

Leaking Window or Door Tool

To book a service call, please submit a ticket. 

 


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