Why is Glass not Covered Under Warranty?
Glass is only covered under warranty when there is a product or installation fault, but other than that glass is not covered.
The reason for this is because once installed, the glass is exposed to many different environmental elements or potential mistreatment outside of the control of Jason Windows. Therefore, any damage needs to be picked up upon installation or immediately after installation onsite.
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Out of Warranty Service Providers
We recommended the below local service providers that are trained on the Jason Windows products and will be able to assist you with any out of warranty servicing: Metro Area Swift Glass 6185 1336 Perth Sliding Doors 0434 900 240 Mandurah Lock ...
Jason Windows Warranty
Jason Windows offers a 10-year structural warranty on all our windows, doors and security screens. Moving parts such as door handles, hinges, rollers are covered by a warranty of 2 years. The powder coat finishes on all Jason Windows products are ...
Glass Repair Service
Jason Windows specialises in manufacturing doors and windows. We don’t supply glass on its own, but your local glazier will be able to help. If you need an emergency glazing service, here are some trusted contacts: Emergency Glazing Service Metro ...
What Type of Glass Cleaner Should I Use?
The Australian Window Association recommends that you clean windows using a non-abrasive pH neutral detergent solution. Ammonia-based and alcohol-based glass cleaners are not recommended due to the streaky residue they can leave behind. Some branded ...
Why Does the Glazing Rubber Shrink Over Time?
Glazing rubber shrinks over time due to age and sunlight. This is because unlike most materials, rubber has properties that make it shrink in the heat. We recommend a qualified glazier replace the glazing rubber in your windows. You can submit a ...