Will Drilling into my Frames Void the Warranty?
Yes, drilling into your frames will void all warranty on the product.
This is because it has the potential to damage the drainage system, causing leaks in the product.
You can learn about your the Jason Windows Drainage System Here.
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Jason Windows Warranty
Jason Windows offers a 10-year structural warranty on all our windows, doors and security screens. Moving parts such as door handles, hinges, rollers are covered by a warranty of 2 years. The powder coat finishes on all Jason Windows products are ...
Can Jason Windows colour match my new frames to my existing frames?
We’ll try our best! It depends on the frame colour of your existing frames and whether the colour is still available. We have a large range of standard and non-standard colours to choose from, so even if it’s impossible to get the exact match then ...
Can I Repaint my Window Frames?
Our windows and door frames cannot be repainted by homeowners. This is because our frames are coloured using aluminium powder coat, and our products require pre-treatment to apply this. However external onsite application companies can be hired to ...
Why is Corrosion not Covered Under Warranty?
Corrosion is not covered under warranty because it is caused by the environment and therefore it is not something that the manufacturer nor the builder can be held accountable for. Jason Windows does offer a treatment service for corrosion, but this ...
Why is Glass not Covered Under Warranty?
Glass is only covered under warranty when there is a product or installation fault, but other than that glass is not covered. The reason for this is because once installed, the glass is exposed to many different environmental elements or potential ...