How Much is the Service Call Out Fee?
Our service call out fee for work outside of warranty is $165 (inc GST) which includes the first half hour of labour.
How do we come to this price?
Over half the homes in Western Australia have Jason Windows products installed, and it takes a large service team to support all these home owners for the life of their home, either directly or through our preferred service providers.
The service fee covers the cost of providing a dedicated, trained team of service technicians and administrative support. These costs include:
- Employment costs – wages, superannuation, employee insurance
- Petrol, to and from your home
- Motor vehicles and associated costs
- Mobile phones and tablets
- Tools
- Training & licenses
Jason Windows is the only WA window, door and security screen manufacturer that offers dedicated ongoing service support for the life of your home, either directly or through our preferred service providers.
Are you a pensioner? Ask about our pensioner rates!
If you would like to book a service please, submit a ticket.
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How Long do we Have to Wait for Service and Repairs?
There is generally an average service wait time of 7 days. Demand for our services fluctuates from day to day for Perth and the South West region. We will always prioritise your request if home security is compromised. To book a service call, please ...
Can I Book a Specific Appointment Time for my Service Repair?
For service appointment times, we cannot provide specific times due to factors outside of our control such as traffic delays and prior jobs taking longer than expected. We can specify a preference for morning or afternoon appointments. Once schedules ...
Can you Service Non-Jason Windows Products?
Windows and doors might look very similar however there are vast differences between the workings of each manufacturing brand. The Jason Windows service team are trained and skilled only on the Jason Windows suite of products so we are unable to ...